Bharti Airtel has today announced the launch of its new digital quad-play platform, Airtel Home. The service is currently available as a beta version for Airtel home broadband customers in Hyderabad. The company plans to roll out the solution across India over the next few weeks.
Through this service, Airtel customers will get a unified billof different products like home broadband (and fixed line), postpaid mobile and digital TV under one roof. Users can access it as a single account with a unified interface on My Airtel app. This will liberate the users from making multiple payments across multiple bill cycles for different Airtel connections within the family. Further, users will get up to 10 percent discount on the unified bill based on thenumber of connections bundled.
Setting up the new service is quite easy and simple. Users need to download My Airtel app and click on Airtel Home banner. They then need to add their Airtel Home Broadband connection as the primary account and add all your other Airtel connections including Airtel postpaid mobile, home broadband and digital TV as add-on accounts. Validate the added accounts and agree to pay the unified bill of all the accounts. After agreeing to the terms, the Airtel Home account will be created and users will get one bill which you can conveniently pay on the app itself with a few clicks. Both summary and individual connection wise bills will be available.
Commenting on the launch, George Mathen, CEO – Homes, Bharti Airtel said “Airtel Home is yet another industry first from Airtel and is designed to truly simplify the customer journey. A key feedback we received from customers who use different services from Airtel was, why can’t they have a single bill for everything as managing multiple payment dates is a very cumbersome process. Keeping in mind this feedback, we have launched the Airtel Home platform that is not just convenient but also brings more value to our customers. Further, Airtel is India’s only integrated telecommunications service provider, hence we are uniquely positioned to bring together all our services onto a single digital platform.”