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Global roaming for MTS customers

MTS India has partnered with 433 GSM networks in 231 countries to allow global roaming for its CDMA prepaid customers in India.

MTS, a CDMA operator in India, has launched international roaming services for its prepaid subscribers enabling them to roam across 433 GSM networks in 231 countries.

The company has also launched a dual mode SIM card which would work both on GSM handsets while abroad and on CDMA handsets while in India. With this announcement, MTS becomes the first telecom operator in the country to provide international data roaming for CDMA prepaid customers.

MTS customers on international roaming would have access to GPRS services in 206 countries on 322 telecom networks. Additionally, MTS customers will be able to enjoy HSDPA (enhanced 3G) services in 114 countries on 145 roaming networks.

Leonid Musatov, chief marketing and sales officer, MTS India, said, “We at MTS are always looking at innovation in our products and services to enhance customer experience. With a view to enhance connectivity and convenience, we have now introduced international roaming services for our customers. This would enable our customers to stay connected while traveling abroad without changing their phone numbers and also enjoy seamless data connectivity on the go, internationally.”

MTS customers availing international roaming services for the first time just need to walk into an MTS Branded Retail Outlet (BRO), submit the required documents including copy of a valid passport and request to activate the service on their mobile numbers and get their SIM card swapped to the International Roaming card.

For additional customer convenience, interested MTS customers can also download the International Roaming service request form from the MTS India website (www.mtsindia.in) and submit it with the required documents at the nearest MTS BRO.

Post the initial activation, on subsequent international visits, customers can simply dial MTS customer care to activate or deactivate international roaming on their MTS mobile numbers.

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