Earlier this year, we learnt that Amazon employees can listen to voice recordings extracted through Echo devices and also know where you stay at. The company has now been caught employing human workers to review footages sent from the Amazon Cloud Cam.
According to a report by Bloomberg, Amazon employs workers from India and Romania to review video clips captured by Amazon Cloud Cam devices. The reviewers are hired to train Amazon’s AI to distinguish between false alarms and real threats.
The report states that at least five people could confirm that Amazon workers watch video clips from Cloud Cam just like they do with audio recordings from Echo devices. The report also mentions that Amazon has not informed Cloud Cam owners that the footage captured by the camera could be seen by humans.
Cloud Cam customers may not realise that actual humans could be reviewing the videos which they intentionally send thinking some AI is processing the video.
Listening to audio clips is one thing, but knowing that your videos are being watched by another human is alarming on another level. This is because video content can be more revealing and in some instances can compromise the identity, personal information and private activities of users.
The report said that the individuals involved in these video reviews spotted sensitive content and despite tight security around work, there have been instances where employees have shared some footages with others.