The company apologised for the error and assured that it will be more careful with such problems in the future.
WhatsApp obsolete error was reported by many users on January 13 in which users complained that they were unable to use the app or even update it. Now, Chinese smartphone maker has the responsibility for the 'WhatsApp Obsolete' issue. Techook.com first reported about Xiaomi’s statement on the issue.
On January 13, some smartphone users complained that they were unable to use WhatsApp in India. The error that appeared said, “This version of WhatsApp became obsolete on 13 Jan 2018. Please go to the Google Play Store to download the latest version.” But when the users headed to the Google Play Store to update the app, they were unable to update the app as there was no update available on the Google Play Store.
According to Techook report, the issue impacted mostly Xiaomi phones and fans had also taken to the Mi.com forum to complain about the same. The company apologised for the error and assured that it will be more careful with such problems in the future.
Xiaomi spokesperson told Techook: "A few Xiaomi users reported an issue with WhatsApp on their smartphones. After a thorough investigation, we learned that a beta version of WhatsApp was pushed out on our Mi App Store a few days ago, which some users updated to. We have updated our App store listing with a newer version, approved by WhatsApp, which we encourage any users facing issues, to update to. We apologise for any inconvenience faced by our Mi Fans, and promise to be more vigilant going forward."
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Since the auto-update option is enabled by default in the Mi App store and the application was auto updated to the beta version on the device of some Xiaomi users. Now, the company has rectified the mistake and announced that it has updated its app store listing with a new version of WhatsApp. The brand says affected users can update to the new version, which will resolve the obsolete issue in their devices.
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