Telecom Regulatory Authority of India (TRAI) has backed Reliance Jio and slammed other telecom operators saying that as much as 90 percent of calls made between Jio and others fail. As per a report of Economic Times, TRAI has termed this as “unacceptableâ€ and threatened action against guilty telecos.
The high rate of call failure could only be due to inadequate points of interconnection (PoIs) between the networks, Trai Chairman RS Sharma was quoted as saying by the ET.
Jio is engaged in a vicious war of words with three prominent Indian telecom operators – Airtel, Vodafone and Idea- for the last few days over alleged “less than required point of interconnections”. However, the three telecos are arguing that they have provided enough PoIs than required and are slamming Jio for predatory prices leading to a “tsunami” of calls, thus straining their network.
Meanwhile, TRAI chairman RS Sharma said that the regulator will seek explanations from the telecom operators on the reasons for call failures and after that they will take legal action.
On alleged predatory pricing by Jio, Sharma said, “We don’t see a reason to intervene now because the issue of pricing is under forbearance.”
Just recently, Jio alleged that they are facing as much as 12 crore call failures daily.
“Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators. As against this, over 750 calls per 1,000 are failing per day between Idea and Jio networks, which translates to 4 crore calls failing per day. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone and Idea. This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network,â€ Jio said in a statement last week.