Reliance Jio has slammed Bharti Airtel for providing “less than required” point of interconnections.
“Based on the current traffic flow between the two networks, the proposed augmentation by Airtel would still only suffice for less than one-fourth of the required interconnection capacity,” Reliance Jio said in a press release.
“More than two crore calls are failing everyday between the two networks, which is far in excess of QoS (Quality of Service) parameters and of alarming proportions. Urgent steps are required to be taken in the interest of customers of both operators. It is unfortunate that TRAI’s intervention was required for Airtel to resume augmentation of POIs, which it ought to have done by itself in compliance with its license terms. TRAI regulation does not provide for 90 days to adhere to QOS parameters. TRAI in fact instructed the incumbent operators to urgently provide requisite interconnection capacities to maintain QoS parameters and not to make this subject to any contingencies or restrictions,” Jio’s press release further added.
Accusing Airtel of abusing its market dominance, Jio said, “It is apparent that Airtel continues to abuse its market dominance by imposing onerous conditions which will imminently hinder RJIL’s ability to efficiently utilize the additional E1s. It appears that the QoS will continue to suffer and Indian customers will be denied the benefits of superior and free voice services as a result of such anti-competitive behaviour.”
Airtel was also accused by Jio of blocking mobile number portability (“MNP”) facility for its subscribers.
In another press note, Jio said: ” While there are over two crore call failures every day between the two networks, there are no incidents of call failures within the Jio network. We encourage all customers to make Jio to Jio calls to experience HD quality voice services without any disruptions whatsoever.”
Jio and other telecom operators are engaged in a war of words ever since the Reliance company entered the telecom segment earlier this month. Other telecom operators are alleging that Jio by offering free services is opting anti-competition policies and the huge amount of calls from Jio services are impacting their service qualities while not benefiting them monetarily.