Telecom operator, Bharti Airtel has today announced that its customers will not have to bear the brunt on the national roaming and there will be no premium on outgoing calls, in order to tackle Reliance Jio free domestic calling services.
Starting from April 1, 2017, Airtel customers will enjoy free incoming calls/SMS and there will be no premium on outgoing calls allowing them to speak freely wherever they are within the country. Also, there will be no additional data charges on national roaming. Home data packs for customers will apply even while they roam across India.
“This marks the death of national roaming and the whole country will now be like a local network for our customers, who will not have to think twice before making or receiving calls or using data while travelling outside their home base. Airtel has again set the benchmark in delivering best in class value backed by a great network experience,” said, Gopal Vittal, MD and CEO (India & South Asia), Bharti Airtel.
Further, the company has announced some affordable international roaming packs for all major countries across the world. These packs come with validity options of 1 day, 10 days, and 30 days and offer benefits including free incoming calls/SMS, calling minutes and texts both to India and the local country as well as data services as well.
Even if one fails to choose a plan while on international roaming, the company has a solution for it. Starting April 1, 2017, even customers on international roaming Without a Pack will be fully protected from bill shocks through an automatic adjustment that is equal to the daily pack for that particular country. This means that the moment a customer’s billing reaches the price of a one day pack for the country, he/she will be automatically moved to that pack. To explain this, if a user is travelling to United States, and exceed the one day pack (bill amount) of Rs 649, he/she will be automatically shifted to this pack and the user will not have to pay any extra amount above (Rs 649).
This will allow our customers to use their devices abroad without any fear. Even post the exhaustion of pack benefits, customers will continue to enjoy extremely attractive rates for calling and data usage. Call Charges have been reduced by up to 90% to as low as Rs. 3/min and data charges by up to 99% to Rs 3/ MB across popular roaming destinations.