Airtel has launched an application, called My Airtel, for its customers in India. The free app allows Airtel customers across various services (mobile, fixed line, DTH etc) to check their outstanding bills, recharge their accounts, make payment, activate deactivate any service; raise requests-complaints etc.
Airtel digital TV customers can also order movies and games, without assistance from the customer care. Airtel customers can download the application by logging into airtel.in/myairtel or visiting their device app store. Alternatively, they can also SMS ‘myairtel’ to 54321.
The application is available for all the major operating systems like Android, Java, Windows Phone, and iOS.
The usual download charges depending on the subscriber data connection will apply for downloading the application as well as accessing the application. For non-Airtel internet users, there will also be one time SMS charge for authentication to their respective telecom operators.