Google had recently rolled out the Android 7.1.2 update for its Pixel and Nexus smartphones, However, it seems that the latest update is causing a major problem in the fingerprint scanner for both Pixel and Nexus users.
Some users are reporting that after the update, their fingerprint sensor has stopped working. Apparently, the issue affects Pixel and Pixel XL as well as Nexus 5X and Nexus 6P smartphones. The fingerprint scanner is no longer granting access to the device, though the swipe down for notifications gesture is still working properly.
One of the users said, “I just updated my phone to android 7.1.2 and suddenly I see that fingerprint sensor is not working to unlock the phone. I tried with a safe boot, even factory resetting didn’t help.” Google has acknowledged the issue and it will start working on fixing, which will be sent via a new update.
This is not the first time, Pixel and Nexus users are facing issues when it comes to updating. Earlier, Pixel and Pixel XL owners faced a Bluetooth issue, through which their smartphone was suddenly losing Bluetooth connectivity. The device used to disconnect automatically and repeatedly after which users brought this issue to the Google forums.
Apart from this, users also reported a new camera freeze issue. A thread started by one of the users on community forums, the camera on Pixel and Pixel XL freezes with pink/purple vertical lines. The issue has taken place often enough, if not all the time, to make it a major issue.