It seems that Apple’s latest iPhones, the iPhone XS and iPhone XS Max, are under scanner once again as multiple users now report that their units refuse to charge until they wake it up.
Multiple users have taken this issue to Apple discussion boards that their iPhones wouldn’t automatically start charging when they plug the lightning cable. They said, in order to charge the smartphone, they either need to tap on the screen or need to unplug and plug back the Lightning cable to initiate charging. Multiple users are also reporting that when they plug-in the cable, the phone simply refuses to even wake up.
“So Just got my new iPhone and noticed this issue. I connect the lightning cable to my phone to charge and most of the time it’s automatically charging. However, I’ve noticed several times plugging the phone in and no charge comes up. Tried unplugging and plugging back in, sometimes it’ll work. I started to test it out. And I noticed the times I plugged it in, and I get no charge, I‘d leave the phone alone for 10-15 seconds. I pick it up, the screen illuminates and then the charging symbol pops up,” said one user on the forum.
Apple is yet to make any official statement regarding this issue. Interestingly, Unbox Therapy’s Lewis posted a video on YouTube with a handful of iPhone XS and iPhone XS Max units to showcase the charging issue. The issue could be related to a bug in the latest software.
Previously, multiple iPhone XS and iPhone XS Max users complained about poor WiFi and LTE connectivity on their units. Both the iPhones come with disappointing radio frequency performance as compared to previous generation models.