• 00:28 Apr 05, 2020

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Samsung responds to Messages bug that randomly sends photos to others without permission

By: Rohan Pal, The Mobile Indian, New Delhi Last updated : July 03, 2018 12:37 pm

The company has acknowledged the issue. "We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG," Samsung said in a statement. However, the brand has revealed any solution for it.
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Samsung has finally responded to the weird bug in its app, Messages, that sends photos to other users without any permission. The company has acknowledged the issue.

 

"We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG," Samsung said in a statement. However, the brand did not offer any solution for the bug that is causing this whole problem.

 

Multiple users took it to Reddit to share this weird issue. S9s have been sporadically sending the entire contents of one’s gallery to a contact via SMS, and it doesn’t show up on your side. Might be worth checking logs on your carrier’s site, because it happened on my T-Mobile Note 8,” explains one user on Reddit.

 

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Users are complaining that Messages app is sending photos to random people and the sender cannot trace whether the photos are sent to other users or not. Although the majority of the users complaining about the issue are Galaxy S9 and Galaxy Note 8, the problem is likely to be present in other Samsung devices as well. The only workaround here is to disable storage permissions for Samsung Messages. In order to do so, users can go to Settings > Apps > Samsung Messages > Permissions > Storage.

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Tags: Samsung Samsung Messages Samsung Messages bug Samsung smartphones

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