HomeNewsWere Samsung employees complacent in their work? Kwon

Were Samsung employees complacent in their work? Kwon

Post Samsung Not 7 debacle, South Korean manufacturer incurred a loss of about $17 billion in market share.

After the Samsung Note 7 fiasco South Korean tech giant wants to move forward and avoid mistakes done in the past.

Samsung

To star the introspection process, according to a news report of Reuters, Samsung Electronics Co Ltd Chief Executive Kwon Oh-Hyun on Tuesday said in a statement, “Samsung employees should look back and ask whether they had been complacent in their work.”

He further added, “We have a long history of overcoming crises,let us use this crisis as a chance to make another leap by re-examining and thoroughly improving how we work, how we think about innovation and our perspective of our customers.”

In a recent development around 50 percent of Samsung Note 7 users have opted for an iPhone as a replacement according to a survey done by International Data Corporation (IDC).

Samsung had launched the Note 7 on August 2 this year and had to recall the device twice post the launch before it eventually discontinued the device. As a result, South Korean manufacturer incurred a loss of about $17 billion in market share.

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