HomeNewsSamsung Galaxy A3 (2017) Oreo update causes random reboots and boot loops

Samsung Galaxy A3 (2017) Oreo update causes random reboots and boot loops

Some users are reporting that the reboots happen when they connect their smartphone to some WiFi networks, especially those supplied by Eduroam. Many complained that whenever they tried to connect to a public WiFi network, the smartphone begins to freeze and randomly reboots. The company is yet to acknowledge the bug.

Samsung seems to be in troubled waters when it comes to rolling out the Android Oreo update to its smartphones. The Galaxy S8 and Galaxy S7 Oreo update came with many problems and it seems that Galaxy A3 (2017) is yet another smartphone that is suffering from serious bug after the Oreo roll out.

Multiple users are reporting random reboots and boot loops on their smartphone after update to Android Oreo. The issue was reported first by Galaxy Club and it reveals problem is occurring with the version A320FLXXU2CRE1. “Last night my phone updated to Android 8 – Oreo. And today it is unusable. It keeps restarting again and again, and again. The battery drained in less than 4 hours. It constantly freezes. I did a factory reset to check if it was linked to any of my apps, but no, even after that the issues are still there. Oreo broke my phone. I bought it less than a year ago,” one user reported on company’s official forum.

Some users are reporting that the reboots happen when they connect their smartphone to some WiFi networks, especially those supplied by Eduroam. Many complained that whenever they tried to connect to a public WiFi network, the smartphone begins to freeze and randomly reboots. The company is yet to acknowledge this serious bug, though the forum moderators have asked users for more details about the issue.

To recall, the smartphone was launched last year. The Galaxy A3 (2017) sports a 4.7-inch HD Super AMOLED display and is powered by a 1.6GHz octa-core Exynos processor coupled with 2GB of RAM and 16GB of internal storage which can be further expandable via microSD card.

On the camera front, the smartphone comes with a 13-megapixel rear camera and an 8-megapixel front-facing camera for selfies and video calling. The device is powered by a 2,350mAh Li-Polymer battery with fast charging and offers 4G with VoLTE, Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 4.2, ANT+, USB Type-C, dual-SIM and NFC for connectivity. The smartphone also houses a Fingerprint Sensor as well. The handset measures 135.4 x 66.2 x 7.9 mm and weighs 138 grams.

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