HomeNewsGoogle Pixel users facing abnormal shutdowns and battery drain

Google Pixel users facing abnormal shutdowns and battery drain

The issue was first brought into the limelight when a Reddit user with the username vrski_15 posted about it on the website (Reddit).

Google is hosting a lot of issues related to its Nexus and Pixel devices lately. After recently reported boot loop issue on the Nexus 6P, now some users owning the Google Pixel have been complaining about random shutdowns even with some juice left on the smartphone. The issue was first brought into the limelight when a Reddit user with the username vrski_15 posted about it on the website (Reddit). The user complained that his 32GB Google Pixel has been shutting down even with a decent amount of battery, enough to power the device for 3-4 hours.

Google Pixel

The exact query read – “Twice in last 5 days, has the phone shutdown abruptly while I am in middle of something,” the Reddit user posted. “In both instances, battery was between 25-35% … the customer service wasn’t really helpful. All they could come up was that I should factory reset my phone and wait for it to happen again, and then visit them.”

Burying the possibility of the post being an isolated one, soon several users started adding on to the issue which is when it came under the eyes of people like us. Not only this, users have also complained about abnormal battery drain giving them a SOT (Screen On Time) of just 1 hour with 50% drain. Interestingly, the problem is believed to come with Android 7.1.1 update.

Meanwhile, earlier this week, some Nexus 6P users reported about a weird bootloop issue wherein their 6P would be stuck on the boot screen for an undefined period of time.

Whatever the case maybe, it seems like Google is just munching over the issues floating over its Nexus and Pixel device and is struggling to push out a non-standard solution as some of the users were asked to contact the Google Store support only to get a response asking them to wait until the company investigates and brings out a solution.

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