The company has finally resolved the issue and has resumed the rollout of the latest update to both the flagships. The update comes with version G930FXXU2ERE8 and G935FXXU2ERE8 for the Galaxy S7 and Galaxy S7 edge respectively. The issue came into limelight when multiple users started complaining about random reboots.
Samsung recently rolled out Android 8.0 Oreo update for its old flagship device, the Galaxy S7 and Galaxy S7 Edge in the UK and Ireland. However, the company then suspended the update due to random reboots issue faced by multiple users.
Now, the company has finally resolved the issue and has resumed the rollout of the latest update to both the flagships, reports SamMobile. The update comes with version G930FXXU2ERE8 and G935FXXU2ERE8 for the Galaxy S7 and the Galaxy S7 edge respectively.
The whole issue came into limelight when multiple Galaxy S7 and Galaxy S7 Edge users started complaining about random reboots on their smartphones in the UK and Ireland. “Following a limited number of cases where Galaxy S7 devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimized and the rollout of the update can resume as quickly as possible,” the company said in a statement.
The brand has issued an official statement and has advised Galaxy S7 users to go near nearest Support Centre to restore the phone back to stable version. The same notice was issued on company’s official help forum for Canada, where the moderator told that the Oreo update for Galaxy S7 and Galaxy S7 Edge was halted due to a technical issue that was discovered after the update was released. However, it seems that the brand was quick to resolve the issue and has once again started rolling out Oreo update to the users.
It is advised by the company to update when the battery in your phone is at least 50% charged and you are connected to a Wi-Fi network. Since the update is being rolled out over-the-air, it may take some time before it comes to your device. One can also manually check for the update by going to Settings ->About Phone -> Software Update.
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