By: Nirupam Manik, The Mobile Indian, New Delhi
Last updated : Friday, November 18, 2016 - 17:06
This repair program is global and the repair is restricted to the place of purchase.
If you have been experiencing the famous iPhone 6 Plus 'Touch Disease' then here is a good news for you but with a pinch of salt. Good news is that Apple has finally introduced 'Multi-Touch repair program' but to add to the salt, it is charging $149 or Rs 9,900 in India for repair.
A few months back, a lot of iPhone 6 Plus users complained about the screen flickering issue and multi-touch not working. Further, some users even reported about a grey-line appearing at the top of the display. Interestingly, blaming it to the carelessness of users, Apple claims that this issue only occurs after the device has gone through drops which caused stress on the device.
Not only this, Apple has also confirmed that it will reimburse whoever paid for a service repair related to this issue through any of the Authorized Service Provider. So if you are one of those, we would recommend you to contact Apple now.
"The reimbursement amount will equal the difference between the price paid for the original service and the $149 service price." - claimed Apple. The company also claims that it will cover iPhone 6 plus for 5 years after the first retail sale of the unit if the issue is of 'Touch Disease'.
Also, if you are visiting Apple for this issue, expect a thorough examination of your device as Apple needs your device in working condition. Further, you must backup your data to iTunes or iCLoud before giving your device to the service centre. As of now, you can only get your device repaired in a country from which you bought it.