Jio alleged that out of the 12 crore call drops about 4 crore are related to Idea.
Reliance Jio has alleged that it is experiencing over 12 crore calls drops between Jio and the networks of Airtel, Vodafone and Idea due to inadequate point of interconnections offered by the three operators.
In a press release, Jio alleged that out of the 12 crore call drops about 4 crore are related to Idea.
"Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators. As against this, over 750 calls per 1,000 are failing per day between Idea and Jio networks, which translates to 4 crore calls failing per day. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone and Idea. This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network,” Jio said in a statement.
Reliance Jio also severely criticized Idea Cellular despite it assured to provide additional POIs in the next few days. "The response by Idea to the severe Quality of Service issues faced between the Idea and Jio networks is disappointing and displays lack of intent on Idea's part to resolve this critical issue," the operator said in the press note.
As per Jio, only 50 new E1s have been operationalised by Idea in the last 10 days as a result of which call failure rate has been increasing drastically.
It said that the proposed augmentation by Idea increases capacity by only 34%, which is grossly inadequate.
Jio has recently approached TRAI (Telecom Regulatory Authority of India). The regulator, on the other hand, is now investigating the call drop issues and if reports are to be believed, TRAI may even punish the operators.
Airtel, Vodafone and Idea on the other hand are claiming that they have offered more than require PoIs and have slammed Jio for adopting predatory prices.
Reliance Jio yesterday announced the Happy New Year Offer extending its free services till 31st March 2017.
Keeping in view, disproportionately use of data by some users under Welcome offer, Jio has capped the high-speed-data limit to 1 GB per day per user.
Jio's Happy New Year offer, by extending all its free benefits to March 31, has queered the pitch for incumbents massively
The Jio users continue to get free unlimited voice and data till 31st December 2016.
oor speeds, regular call drops, and poor service are to be blamed for continuous decline in growth.
To be precise, Jio wants to reach up to 80 percent of India's population in order to provide high-speed internet, free calls and SMS.
For manufacturing these feature phones, Reliance Jio is said to be working with Lava International and Chinese original equipment maker.
Jio's unique welcome scheme which gives users free access to voice and data till December 31, 2016, quickly built up a tremendous fan following and also invited protests from fellow operators.
Mukesh Ambani described the situation as "the newbie being ragged by the big boys".
Further, last week reports suggested that if you are planning to enroll to this Welcome Offer then you need to do it before December 3rd, 2016.