Jio alleged that out of the 12 crore call drops about 4 crore are related to Idea.
Reliance Jio has alleged that it is experiencing over 12 crore calls drops between Jio and the networks of Airtel, Vodafone and Idea due to inadequate point of interconnections offered by the three operators.
In a press release, Jio alleged that out of the 12 crore call drops about 4 crore are related to Idea.
"Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators. As against this, over 750 calls per 1,000 are failing per day between Idea and Jio networks, which translates to 4 crore calls failing per day. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone and Idea. This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network,” Jio said in a statement.
Reliance Jio also severely criticized Idea Cellular despite it assured to provide additional POIs in the next few days. "The response by Idea to the severe Quality of Service issues faced between the Idea and Jio networks is disappointing and displays lack of intent on Idea's part to resolve this critical issue," the operator said in the press note.
As per Jio, only 50 new E1s have been operationalised by Idea in the last 10 days as a result of which call failure rate has been increasing drastically.
It said that the proposed augmentation by Idea increases capacity by only 34%, which is grossly inadequate.
Jio has recently approached TRAI (Telecom Regulatory Authority of India). The regulator, on the other hand, is now investigating the call drop issues and if reports are to be believed, TRAI may even punish the operators.
Airtel, Vodafone and Idea on the other hand are claiming that they have offered more than require PoIs and have slammed Jio for adopting predatory prices.
This is in line with the previous rumours which stated that the new telecom operator is likely to come up with two feature phones, one priced at Rs 999 and one priced at Rs 1500.
The Mukesh Ambani-led company has targeted 100 million subscribers in 'the shortest possible time'.
The Mukesh Ambani-led company has left behind other operators like Vodafone, Airtel and Idea to achieve the highest 4G speed in India.
The company says that its free voice and data services does not violate any existing norms which limit promotional offers to 90 days and should not be treated as "predatory".
All the devices come with Jio Happy New Year Offer.
We set off to get feedback from Jio users and sellers at Reliance Digital stores. Here is what we heard.
Reliance Jio yesterday announced the Happy New Year Offer extending its free services till 31st March 2017.
Keeping in view, disproportionately use of data by some users under Welcome offer, Jio has capped the high-speed-data limit to 1 GB per day per user.
Jio's Happy New Year offer, by extending all its free benefits to March 31, has queered the pitch for incumbents massively
The Jio users continue to get free unlimited voice and data till 31st December 2016.